Refund policy

Refunds and returns

NMS does not accept returns or provide refunds for change of mind or incorrect ordering, particularly for custom-made items or food products. 

If goods are faulty, damaged, incorrect or do not comply with the Australian Consumer Law, you are entitled to a repair, replacement or refund as applicable. 

Claims for faulty, damaged or incorrect goods must be made in accordance with clause 5 (Stock check and defects). 

Nothing in these Terms limits your rights under the Australian Consumer Law.